This document is a starting-point template and does not constitute legal advice. Consult your legal team before executing. SigmaShake will issue a countersigned version customized to your organization.
Statement of Work — SigmaShake Enterprise
Document version: 1.0
Effective date: [EFFECTIVE DATE]
Prepared by: SigmaShake for [CLIENT COMPANY]
1. Parties
| Provider | SigmaShake, [ADDRESS] |
| Client | [CLIENT COMPANY], [ADDRESS] |
| Client contact | [NAME], [EMAIL] |
| SigmaShake contact | sales@sigmashake.com |
2. Term
- Initial term: 12 months from Effective Date, auto-renewing annually unless either party provides 30 days' written notice before renewal.
- Speed-to-close clock: starts from date Provider delivers this SOW. Discount tier is locked at signing.
3. Scope of Work
Provider will deliver the following during the initial term:
- Fleet Tenant Provisioning — Dedicated Fleet control-plane tenant at
[CLIENT].fleet.sigmashake.com, live within one business day of contract execution. - SSO / SAML Integration — Assisted integration with Client's identity provider (Okta, Microsoft Entra, or any SAML 2.0-compliant IdP).
- Ruleset Migration — Migration of existing free-tier or Pro rulesets into Client's private ruleset store.
- Custom Adapter Development — Up to
[N]custom agent adapters (e.g., internal tooling, proprietary AI stack). Additional adapters billed at time-and-materials. - 30-Day Onboarding Support — Dedicated Slack channel, weekly 30-minute check-in, and a named Provider contact for the first 30 days post-go-live.
4. Fees and Discount Schedule
4.1 Annual Fee
| List annual fee | [ANNUAL FEE] |
| Applied discount | [TOTAL DISCOUNT %] (itemized below) |
| Net annual fee | [NET ANNUAL FEE] |
4.2 Speed-to-Close Bonus (first-year only)
Discount tier is determined by the number of calendar days between SOW delivery and fully executed contract:
| Days to close | Discount |
|---|---|
| 7 days or fewer | 25% off |
| 8–14 days | 15% off |
| 15–30 days | 10% off |
| More than 30 days | No speed bonus |
Applied: [SELECTED TIER] — [%] off first-year fee.
4.3 Advocacy Discounts (permanent, stacks on renewals)
Each completed advocacy commitment earns a permanent 5% off every renewal year. Commitments not delivered by the deadline cause the corresponding discount to revert starting the next renewal.
| Commitment | Deadline | Discount | Elected |
|---|---|---|---|
| Logo use on sigmashake.com | Contract execution | 5% off forever | [ ] |
| Published customer testimonial | 30 days post-go-live | 5% off forever | [ ] |
| Co-produced YouTube video or podcast | 90 days post-go-live | 5% off forever | [ ] |
Maximum permanent advocacy discount: 15% off every renewal.
Maximum combined first-year discount: up to 40%.
5. Advocacy Commitment Details
5.1 Logo Use
Client grants Provider a limited, non-exclusive, royalty-free license to display Client's wordmark and/or logo on sigmashake.com (customers / social proof section). Provider agrees to:
- Use only logo assets supplied or approved by Client.
- Submit placement for Client approval before publishing (response within 5 business days; silence constitutes approval).
- Remove or update the logo within 5 business days of a written request from Client.
5.2 Customer Testimonial
Client agrees to provide a written testimonial (minimum 50 words, attributable to Client) describing their experience with SigmaShake. Provider may publish the testimonial on sigmashake.com and in marketing materials. Client may approve the final published text before publication.
Deadline: 30 calendar days after go-live date ([GO-LIVE DATE + 30]).
5.3 Collaborative Video / Podcast
Client and Provider agree to co-produce one (1) piece of video or audio content (minimum 15 minutes) to be published on the SigmaShake YouTube channel. Topic and format to be mutually agreed within 30 days of contract execution. Production completed and published within 90 days of contract execution.
Deadline: [CONTRACT DATE + 90].
6. Support SLA
| Priority | Description | Initial response | Resolution target |
|---|---|---|---|
| P1 — Critical | Production down / security incident | 1 hour | 4 hours |
| P2 — High | Major feature degraded | 4 hours | 1 business day |
| P3 — Medium | Non-critical issue or question | 1 business day | 3 business days |
| P4 — Low | Feature request / enhancement | 3 business days | Best effort |
Support channel: dedicated Slack channel + support.sigmashake.com.
7. Data Processing
Client and Provider agree that the SigmaShake Privacy Policy and Data Processing Addendum (DPA) are incorporated by reference. Where Client requires a countersigned DPA, Provider will execute one within 5 business days of request.
8. Intellectual Property
Provider retains all rights in the SigmaShake platform, engine, and tooling. Client retains all rights in Client's ruleset content, configuration data, and audit logs. Nothing in this SOW grants either party rights in the other's pre-existing IP.
9. Confidentiality
Each party agrees to keep the other's non-public technical, financial, and business information confidential and to use it only to fulfill obligations under this SOW. Confidentiality obligations survive termination for three years.
10. Term and Termination
- Either party may terminate for material breach with 30 days' written notice and opportunity to cure.
- Either party may terminate for convenience with 30 days' written notice before a renewal date.
- On termination, Provider will make Client's audit logs and ruleset data available for export for 30 days, after which it may be deleted.
- Speed-to-close and advocacy discounts previously applied are non-refundable once earned; pending advocacy commitments that have not been delivered will cause the corresponding discount to be invoiced pro-rata on the final invoice.
11. Limitation of Liability
Provider's total liability under this SOW shall not exceed the fees paid in the 12 months preceding the claim. Neither party shall be liable for indirect, incidental, or consequential damages.
12. Governing Law
This SOW is governed by the laws of [STATE / COUNTRY], without regard to conflict-of-law principles.
13. Signatures
By signing below, the parties agree to the terms of this Statement of Work.
| SigmaShake | [CLIENT COMPANY] | |
|---|---|---|
| Signature | _________________________ | _________________________ |
| Name | _________________________ | _________________________ |
| Title | _________________________ | _________________________ |
| Date | _________________________ | _________________________ |
For questions about this template, email sales@sigmashake.com.
To start the deal process, visit sigmashake.com/enterprise.